So I was browsing Fiverr in search of Pinterest related gigs for one of my sites, and I came across one that looked good. The gig was for 1,000 Pinterest followers for $5. The seller of the gig is a level 2 seller with 99% feedback. I always read all of the feedback before I order a gig to see what I’m getting myself into. Upon looking at the reviews, I saw the 1 one negative review pictured below:
Being my regular curious self, I looked at the seller’s response and then the buyer’s username, socialmedia_ex. That got me even more suspicious. So I clicked on the buyer’s name to see if they were selling any gigs. This is what showed up.
While they’re not Pinterest gigs, they are offering social media services. The 94% feedback was a little weird to me so I took a look at their feedback. HOLY NEGATIVE FEEDBACK!
Tons of negative feedback RECENTLY added for this gig. I looked at the accounts of the people that left the negative feedback to see if I could find anything odd. For the most part they all seem like legitimate negative reviews. The members have been registered for years and don’t have any related gigs except for mayllopl. However, I looked into some of the other gigs he rated and he has given positive reviews for similar gigs so I think his review is legit.
WHAT’S THE POINT OF ALL THIS!?!?
My point is that there is something fishy going on with Fiverr sellers. It looks like some sellers are trying to ruin their competitors’ reputation and feedback percentages so that buyers will use them instead. I just happened to across this instance. I’m sure if I did some more snooping I could find similar situations. It reminds me of the whole Negative SEO problem that got really popular towards the end of last year. Here’s a video of Matt Cutts talking about Negative SEO:
If you’re selling on Fiverr, watch out for competitors. If you see that someone offering similar gigs as yours is ordering one of your gigs, be suspicious! I looked through the Fiverr discussion board and saw a few different threads on this topic. Here’s an example of one of them. It’s not 100% clear what really happened but in all likelihood one of their competitors ordered their express gig and didn’t give them the information to complete the gig in time so that they could leave them negative feedback and still get their money back.
It’s extremely shady and sellers need to be on notice.
What to do if you’re a victim of competitor sabotage
Unfortunately Fiverr doesn’t have an option for sellers to straight up refuse to complete an order. You can cancel the gig mutually but that requires that both the buyer and seller agree. If your competitor is trying to sabotage you then they’re probably not going to do this. However, you could still try. Just say that it will be a conflict of interest for you to complete a gig for your competitor. Mutual agreements to cancel don’t effect your feedback score.
If you don’t realize you’re being tricked until after they have ordered and left you negative feedback, you need to contact Fiverr customer supportASAP. Hopefully they can help get the negative feedback removed. Otherwise you’re pretty much screwed. At that point, your only real option is to leave a response to the negative feedback like the seller I mentioned in the beginning of the post.
I hope Fiverr addresses this problem before it starts getting too out of control. I don’t think it’s a huge problem right now, but I have a feeling that more and more people will try doing it to outrank competitors. Until Fiverr does something, be safe, cautious and keep hustling!
On sort of a side note, I highly encourage any Fiverr sellers to make use of the forums. I have a few gigs that I threw up on Fiverr for fun so I never really looked through it until I did research for this post. There’s tons of great information and tips there that can help sellers out.